As you would expect, there’s a lot of variance, due to the unique scope and objectives of each project. But as a guide, at the lower end we can complete smaller single-space projects requiring surface-level alterations, furnishing and finishes within 4 to 8 weeks, whereas multi-room projects may be closer to two or three months, and the largest refurbishments – for example, a large building with substantial work involved – can run up to 12 months.

Yes, we’re happy to work on active sites, and we have strategies in place to do so safely and with minimal disruption. We sequence activities, using out‑of‑hours working for the most disruptive activities. For work carried out while people are using the space, we can cordon off working zones, set up safe access routes and use noise, dust and vibration controls to allow business to continue in one area of the site while we work on another.

Yes, in many cases you will. Planning permission may be required for external alterations or changes of use, and building control approval is needed for material alterations to structure, fire safety or services. We can help with the process, providing technical information in the approved formats and liaising with the relevant agencies to streamline applications and enable us to start work as soon as possible.

We understand that clients may be concerned about mounting costs over the project lifespan. To avoid these concerns, we provide a clear scope at the outset, with all costs itemised and risk assessments carried out to identify any areas where additional costs could occur – so you can make a fully informed decision before any work takes place. During the project, we keep all stakeholders up to date through regular reporting and change management sessions.